Refund Policy | Uncle Artie's Chicken Wings

Effective Date: April 1, 2026 At Uncle Artie’s Chicken Wings, LLC, we take pride in delivering high-quality food and service. Due to the nature of our business, the following refund and cancellation policies apply. 1. Restaurant & Online Orders All food orders are final once prepared. We do not offer refunds for: ~ Change of mind ~ Incorrect orders placed by the customer However, we will make it right if: ~ Your order is incorrect due to our error ~ Food is missing from your order ~ Quality issues are verified In these cases, we may offer: ~ Replacement of the item ~ Store credit ~ Refund at our discretion 2. Catering Orders Catering orders require advance preparation and staffing. Deposits A non-refundable deposit may be required to secure your date Cancellations ~ 14+ days before event: Partial refund (excluding deposit) ~ Less than 7 days: No refunds Event Changes We will do our best to accommodate changes but cannot guarantee adjustments with short notice of 7 days or less. 3. Festival & Event Sales All sales at festivals, pop-ups, and events are final. No refunds will be issued unless: ~ There is a clear error on our part ~ Product is unavailable after purchase 4. Delivery Orders We are not responsible for: ~ Delays caused by third-party delivery services ~ Issues once the order has been handed to the delivery provider Please contact the delivery platform directly for delivery-related issues. 5. Refund Processing Approved refunds will be: ~ Issued in the original payment method ~ Processed within 5–10 business days 6. Contact for Issues If you experience any issue with your order, contact us within 24 hours: 📧 support@uncleartieschickenwings.com 📞 (844) 946-4686